FAQs

WHERE DO YOU DELIVER?

We deliver to Sheffield, Manchester, Liverpool, and London as well as their surrounding areas. If you are unsure
whether you live close enough to these areas to receive a delivery, please contact us for confirmation

HOW IS MY ORDER DELIVERED?

Your order will be packed on ice and delivered directly to your door; free of charge

HOW IS MY FISH PACKAGED?

Our fish is packaged in a sealed and labelled tray
Each tray has a minimum weight of 400 grams, which is a good portion for 2 people

IS THE FISH SUITABLE FOR HOME FREEZING?

Yes – we recommend doing this on the day of delivery

HOW DO I PAY FOR MY ORDER?

We take payment for your order on the day of delivery – we accept cash, cheque, or the following card payments:

WHAT DO I DO IF I HAVE ANY QUESTIONS OR ISSUES ABOUT AN ORDER?

Whilst we always strive to provide an exceptional customer service, if you do have any questions or issues about
your order, please contact us as soon as possible